Heather Mills, Director of Operations & Senior Analyst

Heather Mills advises CTC’s municipal and state clients on Universal Service Administrative Company (USAC) funding programs and processes, including all aspects of E-rate and the Healthcare Connect Fund. She also provides project management support on client engagements related to E-rate and federal grant funded initiatives. In addition to her client-facing role, Heather is CTC’s Director of Operations where she oversees the firm’s administrative operations, including billing, accounts payable, accounts receivable, contracts, and compliance.

Prior to joining CTC, Heather spent several years managing the office of a boutique law firm in the District of Columbia. She also worked as a political consultant and managed local political campaigns. Heather holds post-graduate degrees in Political Science and Management in Finance.